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La boutique ITSM
ITサービスマネジメントの4P - ITIL：インサイドストーリー - ZDNET Japan
4 P's of Service Strategy | ITIL Tutorial | ITSM - CertGuidance
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Beyond 4 P's – 5 P's of Service Management? | Vinod Agrasala's ITSM / ITIL Blog
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Our ITIL 4 Guide - What is ITIL | Beyond20
ITIL Introduction and Overview. (Week 1) - презентация онлайн
Four Perspectives of IT Service Management | Techcheers
ITIL®とは？概要から歴史・ライフサイクルまで分かりやすく解説
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Basics of Service Design | Four P's of Design | ITIL Intermediate Certification Training
